Sincerely , When I received the Bill I found out That they covered the Bill but the took features out from the service what do you call This its cheeting. I talked to them several times (I remembered talking to a person named *** 3X). I downloaded the pictures that clearly show NO ONE came to demark today. Installation was completed on date we agreed to. . (2) fishing seats one bike seat and one bucket seat. Required fields are marked *. I want my dsl service that has worked for 9 years back and would like a refund of phone and dsl service for the time noise was reported & dsl was disconnected in 2018 and for 2/5/2019 to present. The Customer had switched to Suddenlink before November 30. She was extremely rude, even laughed at me when trying to explain something to her. Use RevDex to, Increase visibility and credibility of your review by. I will forever recommend that people do not do business with this company. No doubt. Again, I have been with the company 18 years and have always paid my bill on time. This technician is the one who I believe pulled the coil off NTS interface equipment at the Osage central office that NTS discovered on 2/12/19. Joined Jan 10, 2009 Location Craig, Colorado Best Catch 12lbs Boat Charger May 20, 2019 #1 … An overview of the Vexus AVX1980cc boat, with MSRP pricing, model features, color options and detailed description. In accordance with the Terms and Conditions of Service, when the Customer called to cancel his service on April 19, he was billed through May 10, 2018, the end of his billing period. Hovering around the 40k mark for a fully equipped Vexus AVX1980 (The way we want it) can be a hard pill to swallow. Additional voice charges $5 CR I have been a customer of NTS Communications for 18 years. I was then billed on April 30th for the past due amount of $80.42 plus the amount due for the month of May. NTS has recalled the account from the collection agency and has credited all charges. NTS has reviewed this matter fully, finds no basis to withdraw the account from collection and considers the matter closed. Returning the few months of dsl service is not acceptable as I have documented proof that both companies have worked together to harass me into giving up my dsl service and are using their sabotage of my dsl and phone service as an excuse to discontinue both my dsl and phone service. NTS Communications was recently taken over by Vexus Fiber. The renegade and the AVX1880 are both wider than the alumacraft. This is ridiculous. 5. If you're looking at Vexus, I'd consider the AVX1880 instead of the 189. I think they are in it together like nitro, triton, ranger. *** the NTS technician documented on NTS Trouble log the following statement: "She has noise on her IW going to the kitchen phone. With everything going on in the world today, I can not afford to pay for a month of service I have not even received. When I told her I would have no choice but to turn to the Revdex.com, she tried psych me out by saying "No, you do not want to contact them." I pay my bill on time this is ridiculous, I have contacted everyday both phone and email. Though the Customer chose not to use NTS' internet service, NTS has continued to provide it. But NTS still charged and collected from my bank on February and March with the whole amount of $48.20/month. Call for details! Find Vexus Avx1980 boats for sale near you, including boat prices, photos, and more. I call they put you on Hold for a long time or htey say someone will call you Back Never did. That was long after we switched to another internet service provider. Could you write another post on this going into a little bit more detail? (The next bill did not indicate a discount). When coil was replaced in presence of NTS technician, my DSL was restored until 3/26/19 when ATT reported noise repaired again (it was not) and closed noise ticket. Ms. said they had a new service agreement and sent me a copy via email Refund the amount I was charged since February. Seen one online at Kens sports in Wisconsin for 62k it had 7in bird up front 9 inch bird at dash and 24 volt ulterra. Frank offered no solution only to refer me to *** for $200.00 router at my own expense. And second, NTS is doing everything reasonably possible to make sure that when he makes outgoing calls, accurate information is displayed on the receiving person's caller ID, Revdex.com received the following written complaint - "I been using NTS for more than 20 years, every time I do Contract with them the Bill comes different from what they promise me. NTS has issued a credit that NTS believes is fair and reasonable. I think the current bill should be reduced at least by the amount of the internet charge ($44.99). If this is your first visit, be sure to check out the FAQ by clicking the link above. (The consumer indicated he/she DID NOT accept the response from the business.) Thoughts? In my Ranger, getting in and out of the seat is really tight. Same thing happened with another ATT tech in 2018; ATT tech cut dsl line on terminal post on *** and refused to re connect for 2 weeks, refused to come to vendor meet with NTS; According to the current bill, NTS charges us every month $148.80: They actually told me they were not going to open any new tickets or send their technicians out to my home unless I had NO DIAL TONE, *** and *** (NTS supervisors) both told me I would just have to live with the noise or change providers; they are even documenting in their trouble log that I said I was ok with the noise. However I have had dsl for 9 years and it works fine until att repairs noise and disconnects it. In addition, Vexus has agreed to upgrade the customer's service to 400/400 Mbps at a discounted rate and to replace or repair any faulty wiring which might cause service problems. Bass Boat Reviews Vexus® AVX2080 ... Vexus® AVX2080. LONG WAITS ON PHONE. Custom Boat cover, Manual Jack plate, 3 bank 15 amp charger. I also have voice recordings on my answering machine that will demonstrate how bad the noise and static on my phone line is; many of these messages are from NTS telling me my line has been repaired. NTS did not address any of the issues I listed below: So I contacted their local sales rep in Hammond, Mr. *** through text on November 14, 2018. Evidently, due to an error with Vexus, it did not auto draft. Forty-five minutes on telephone hold to reach NTS, in Lubbock TX, is the norm. As previously indicated, NTS will waive all early termination fees. I do NOT accept NTS explanation on 6/10/19 NTS regrets its error and apologizes for any inconvenience it has caused. But no response. Just a different angle on marketing. Refund ATT is NTS CUSTOMER and NTS should do something to stop this harassment and sabotage of my dsl. I paid my last bill with NTS Communications on March 20th. Who would interpret the same level of service as the same amount monthly charge? Ad Headline: 2019 Vexus avx1980. On 5/4/20 I spoke with Frank who offered $10.00 discount. NTS help desk personnel refused to discuss trouble log notes from this visit from ATT, they acted as if they did not dispatch ATT to work on my dsl as he told me. Before trying to convince me the noise is caused by my inside wiring, ATT & NTS both tried to convince me the noise could not be repaired because of the distance I am from the central office. These credits should appear on the Customer's March invoice leaving a total balance due of $75.35. However, more often than not, we would not get any orders through "Waitr" in real time. I moved my phone system into the bedroom on the 28th. I asked her to give me this list of all discounts we would be no longer qualified for and also demanded to show how the sum total of discounts we lose amounts exactly to the charge for the internet service. 2021 Vexus AVX1980 From its uncompromising stance and head-turning good looks to its tournament-bred engineering and incredibly-long list of standard features, the aluminum AVX1980 is so evolved it’s often mistaken as a hand-built fiberglass design. I am afraid I will be billed again at the end of May for service I have already paid. 8. By the time he contacted NTS, he had already switched service to Suddenlink. they need to go back to 3cent per minute charge and not 49cents. Two weeks later I had need to make a long distance call. The noise was less pronounced but still there. Always they answer we did not miss leading him and they say I quit them because I found cheaper rate I did not quit them for that reason I quit them when she said if you sign a contract we will lower your bill and if they kept the same prices I would've been fine in that time or lowered few dollars that will be no problem to me but it went from $92 or a $90 to over 100 Dollar let's quit circulating around each other it's very clear the reason I quit NTS If the contract wasn't to save money why I have to go and sign a contract when I called Sudden Link I was thinking that they could charge me close to $90 but for my good luck they gave me a price for $78 all taxes included instead saying we're sorry we screwed up somehow and in the future we would love to have your business again which always I like to support local businesses that's what I was expecting them with all my respect . On May 1, they billed my credit card for $157.08 because they said I did not pay in April and because of that, they charged me for the month of May as well. We want the NTS to provides us the name of the technician who was out there for services, date, and time. Failed to complete installation service We recognize this date is in dispute. I hope you can help me with this matter. Find Vexus Avx1880 boats for sale near you, including boat prices, photos, and more. Therefore, as a showing of good faith, NTS has honored that commitment. The accounting manager said to me that no customers she assisted in the past had any misunderstanding of it. She said I could subpoena the log because she was not going to tell me anything from previous tickets. I like to read real-world reviews and judge from there. But she did not have any new solution. On June 6, NTS determined that noise on the customer's phone line was due to a problem with the customer's inside wiring. I never rush out and buy anything when it first comes out. NTS' Terms and Conditions of Service state that Customers will not receive refunds for a partial month of service. 200 Mercury.. No kicker. The Customer canceled his service because he found a cheaper rate. I pay nts for dsl and phone service that is provided via ATT old/decrepit copper wire from the 60's & 70's in Timbercreek Village. When I finally was able to talk to *** the supervisor with NTS, she said the problem was inside wiring or equipment. The charges are valid. ATT refuses to tell me they are coming on to my property Another section of the contract titled "Special Instructions" contains the following in all caps, "APPROXIMATE TOTAL WITH TAXES 99.00." Filed 1st complaint w/PUC re: *** XXXXXXXXXX, *** XXXXXXXXXX & *** XXXXXXXXXX without a jackplate. I called Ms. office twice around 9:30 and 10:10 in the morning to no avail. He just copied and pasted an NTS link. 5. Vexus has communicated with the customer and agreed to refund $80.42 to the customer's card. COLLECTION CALLS US, BILL WAS PAID. 2. Therefore, the matter has been resolved consistent with the Customer's original request. In addition, NTS has completed its review of the account and will issue a credit of $222.17. Have something to share about VEXUS FIBER? May 20, 2019 #1. Vexus AVX1980 for sale in Fowlerville United States. The NTS trouble desk person I spoke with refused to read ATT or NTS technicians comments made on the NTS trouble log and refused to answer basic questions as to what ticket number was last worked on and when was it closed; I also tried to get her to tell me what comments were made on 5 /28/19 vendor meet, I was put on hold for over 20 minutes and was still not given the information I requested, I asked for a supervisor and was told a supervisor would call me back; however no supervisor called me back that day or the next day when I called NTS AGAIN to get clarification. (The consumer indicated he/she DID NOT accept the response from the business.) I would not do business with this company. The cable service isn't that good anyway. I was double billed for service I haven't even received yet We were threatened again when we told them when we no longer use their internet services. The accounting manager "threatened" us not to contact the Revdex.com You have to register before you can post. NTS & ATT need to provide better customer service and stop putting end users in the middle of their conflicts over the old copper wiring that is causing the buzz/noise suffered by all residents of. They are not being honest about the cancelation date. This time he responded. 2. I should not be punished for their mistakes. When I asked her "Are you threatening me?" In a nutshell he quoted me $215. It's over insulated with foam, has a built-in drain, and the smooth, durable gel-coated interior is made to take the demands an avid angler will throw at it. Well it did not happen up to this date 4/18/18. 2021 Vexus AVX1980. Don't expect them to be around too long. Locate Vexus boat dealers and find your boat at Boat Trader! ATT refuses to check with me before they close the ticket and state they cannot find a problem; causing me to have to call NTS multiple times with the same issue over and over again. Cut off service to an assisted living during the lockdown with no warning. On 5/31/19 around 10:20 am, *** a ATT technician from Dallas called and said he was coming out to work on my dsl; I started to question him but decided to wait until he got here to ask him what NTS ticket he was working on. Internet drops off line frequently. From its uncompromising stance and head-turning good looks to its tournament-bred engineering and incredibly-long list of standard features, the aluminum AVX1980 is so evolved it’s often mistaken as a hand-built fiberglass design. According to the current bill, there are no discounts related to the internet services. However, the same day it was restored, the customer's service went down again due to a secondary electrical problem. The agreement clearly shows that the service included caller ID. 1. Then we will get a number of orders all at once when the internet is back on or its speed goes back to normal. I changed service to Suddenlink and I am paying 78.00", "AFter the cheeted me & Lied I am not asking for Anything all what I need from them to Cancel the Collection. Love to hear more of your perspective. Still drafted payment for services on April 20th after cutting off services on April 13th. But I declined the offer because it was too late. NTS act as if they cannot do anything about the sabotage, poor customer service, or false accusations and will officially cut my dsl as of 6/1/19. I was paying 95$ with No Contract with Contract 101.00 They lied to do the Contract. $38,499 She said that's because we would lose all discounts made available for the bundled services. Filed 1st complaint w/FCC re: ***XXXXXXXX-X, XXXXXXX, & XXXXXXX Another person recommended that we upgrade the internet speed. We did not contact the right away because it could be a temporary issue. I haven't had cable since the 7 of July and I'm going on two weeks I call and they tell me it would be tomorrow or the next day No cable yet. Vexus considers the matter to be resolved. From its uncompromising stance and head-turning good looks to its tournament-bred engineering and incredibly-long list of standard features, the aluminum AVX1980 is so evolved it’s often mistaken as a hand-built fiberglass design. It is very frustrating because you cannot trust the people and this business. The Customer knew he would have to pay more for caller ID when he signed the new agreement. In October of 2019, we get a bill just for the dial up after cancelling in May and receiving no bills for four months. These records show that the Customer did not call in until December 7. NTS is not responsible for Customer-owned/provided equipment. Good riddance. 2.
I’ve seen them in the flesh, they are a nice looking boat with alot of innovative ideas, but the price…ouch! I can provide sound recording made on 2/9/19 of AT&T technician telling me ATT has told NTS to stop providing DSL service to me, he was very rude & verbally abusive to me. After calling them and telling them we did not have dial up service with them and even checking outside to see if there were even lines coming into the building, they refused to take the charge away. The 1880 has a pad hull and will ride better than the mod-V of the 189. NTS shouldn't be able to bill their customers until the job is complete. NTS stands by its previous actions as its records show that the Customer did not call in to disconnect until December 7 and continued to owe for charges through December. View pictures and details of this boat or search for more Vexus boats for sale on boats.com. 5-10-18 billed for entire month; would not prorate bill 1. I have been waiting since mid-August 2018 and no one has buried this cable. I am fed up and dropping their "service" today. I had service with suddenlink for $228 per month. 6. Taxes and other fees $42.79 To avoid termination fee, you pay the full amount regardless of the service we use. We take our customer feedback seriously. It is unethical business practice. I have moved my phone system to the newer phone line in the bedroom and noise was better for a day, then returned again on 5/29/19, ticket # XXXX XXXX XXXX; it then got much worse again and I reported it again with ticket #XXXX XXXX XXXX. The $10.00 discount referenced in the complaint was not applied to the customer's bill until after he filed his complaint. Billing Adjustment First, NTS has agreed to the let the Customer pay their June bill in installments. When I called the representative said they would not prorate the bill and I owed full amount. They threatened to slap us a huge amount of the termination fee if we asked them to disconnect the internet services. I think it's a Catch 22 if you ***'t pay a full amount of the bill, you will be charged early termination fee which is the current bill times remaining months on contract. I spoke with *** (supervisor) who said problem was inside my home. Victor package. Each and every time I spoke to the accounting manager, I said that an early termination charge is irrelevant to this case because we are not unilaterally reneging on the contract. Lastly my call was transferred to their legal department and the person on the line said that they are not responsible for any technical issues. I never rush out and buy anything when it first comes out. On Dec. 7, 2018, Ms. an NTS accounting manager, called me and said NTS would do whatever it could to help us avoid the early termination fee for switching to other internet service provider. Beware of this truly terrible company. Called NTS in October 17, to cancel service. The latest response from the NTS doesn't surprise us at all, and, indeed, the company is once again portraying its *** attitude towards a client's concern or complaint. Signed up for a business account and then we built an office tried to transfer the account but they do not have fiber in this area. It seems Vexus has all the bases covered and have thought about everything when coming up with the design. Minn Kota Ultrex 80LB 45″ (2) 8′ Power Pole Blades w/ Foot Switches (1) Humminbird Solix 12 @ Console (1) Humminbird Solix 10 @ Bow (1) Garmin 94sv Panoptix/Livescope @ Bow. By the receiving person 's caller ID when he signed the new services were reflected the! Not fix, and time to start viewing messages, … after a! Was a buzz/noise still on the receiving party 's local service provider NTS do! To credit the charges as a result of a promotion United states 79401-3202. When that would be 49cents a minute buying my Vexus AVX 2080, she... 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