It works on another tv. Ensure the area where you are using the remote to control the TV is free of any objects that could interfere or block the beam when attempting to control the TV. I have tried a lot of ways to reset my tv to factory setting. The FM stereo reception is poor. The speaker setting is set to the receiver; In … While this guide will focus on common fixes for any manufacturer-supplied remote control (for a TV, A/V receiver, cable box, blu-ray or DVD player, etc. However, it just didn't accept any functions from my physical remote control. The Home button does not work on the remote after performing a software update. IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Unable to control the set-top box or A/V receiver when using the IR Blaster function. The FM reception is poor. No TV sound is output from the receiver. I can only get sound thru my HDMI (ARC) port. Tuner. The preset on the receiver changes to another, I have to press th TV preset on the AV remote to switch it back. Cancel Post comment. NOTE: Some buttons cannot be used directly after a reboot. Add a comment . Many Thanks, Mario batteries are new and healthy. I have a Sony Bravia 49X720 tv and a Onkyo TX-NR656 receiver, both are brand new. NOTE: If only the Microphone button does not work on the TV remote control, check Voice Commands do not work on my remote. The problem lies with the TV itself. I would try a soft reset (hold down the power button on the remote until you see Power Off) if the power button works! 1. The remote itself works, I have tested it. The remote control does not function. Re: KD-49XF9005 remote control not working. Thanks SonyUser30Yrs. Thread starter moob; Start date Oct 20, 2017; Tags 4k uhd (ultra hd) av receiver bravia ir; moob Active Member. The FM stereo reception is poor. I think it is a hardware issue. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. The Control for HDMI function does not work properly. The problem lies with the TV itself. Sony seem to think this is a software issue. Batteries are fine. Re: Remote Receiver not working KD49X8309C. You cannot tune to radio stations. Get Remote To Work With TV . Between posting on here and twitter, it finally got the issue looked at and the main board in my tv was swapped for a new one. You cannot tune to radio stations. If the problem is not solved. Remote Receiver not working KD49X8309C I have been in touch with support for several weeks now. TV sound cannot be heard from the speakers connected to the receiver. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. Press the TV button → select Power; If you want to control the STB, point the remote control directly at it. Posted: … after that, I only get sound thru that port. The Control for HDMI function does not work properly. Display Not Working STR-DH820 My DH820 AV receiver works perfectly except the display on the front of the unit is comletely blank. I have tried a lot of ways to reset my tv to factory setting. One Minute Fix- Try this method first before going out to buy another TV remote. Wireless remote control: If your remote control or TV corresponds to [A], [B], or [C] below, you have a wireless remote control. For Android TV, refer to the FAQ below: After doing a reboot, why does the Android TV not respond to certain remote buttons? Use a your mobile phone camera and check the emitter on the front of the remote control. Tuner. Image and sound are not output from the TV when the receiver is not turned on. If the problem is not solved. 08/18/2018 by John Coppolella. If you do not know which remote code should be set for your AV amplifier, select [AV Receiver 2] at first and confirm whether IR signal is output. I then purchased a new cable and had video and audio thru the HDMI (ARC) port for about 5 minutes. On the remote control, press the INPUT button and then select your STB. It really shouldnt be this difficult to hook a receiver up to a TV. In the article. After my remote stopped working. My TV has stopped responding to the remote. The FM reception is poor. Wireless remote control: If your remote control or TV corresponds to [A], [B], or [C] below, you have a wireless remote control. In my case it was the exit and the play/pause button that I held down until TV posted a message on screen with and that worked on Samsung smart TV model UN55KU630DFXZA. Some buttons of the remote control may not work depending on the type of STB. Question Bravia 4k IR Receiver not working. RDS does not work (for European and Asia-Pacific models only). I did not see the Sony str dg600. Went through all possible suggestions on Sony's website to no avail. If this app doesn't work with your phone or TV then feel free to e-mail me (your exact TV and phone model). If you are using a Sony AV amplifier, select [AV Receiver 1] or [AV Receiver 2] according to the remote code configured for the AV amplifier. Oct 20, 2017 #1 My remote stopped working on my 13m old Sony TV last night. If not unplug from the mains and leave off for 5 minutes. I'm really regretting going with Samsung now. I replaced the receiver with another new one and the results were the same. Infrared Remote Control not operating properly or not responding at all. I knew that was a mistake. Then I can try to add support for your phone or/and TV model. Try new batteries in the remote. Thanks for the tip, Orlando. Sony Bravia KDL 40-EX600 with HDMI in from receiver (HDMI4, doesn't say ARC) 5.1 Sony speaker system; I have linked the remote control for the mediabox to control the volume on all devices (eventually that means it controls the volume on the TV, and the volume of the TV is linked to the receiver) In my TV settings I have turned HDMI control on. I have been in touch with support for several weeks now. Cheers. Applicable Products and Categories of This Article. ), if you're working with a universal remote, we do offer a troubleshooting guide for those as well. The remote suddenly stopped working. The Sony Bravia 36" KDL-32L504 is not cutting edge anymore, (duh) but it has many input/output combinations that allow me to use modern devices and old ones all the same. Be sure the remote control is emitting the signal. I need a free app for my Android phone that will turn it in to a remote control for my Sony av receiver. (eARC/ARC) Remote control. cdizzle61701. I have tried eveything I can think of to fix this , switch on and off, hard and soft resets etc. It worked perfectly until last week. Nothing works. However, it just didn't accept any functions from my physical remote control. The original Sony remote will not work. The sound is output from both the receiver and the TV. Hope someone can help. NOTE: If only the Microphone button does not work on the TV remote control, check Voice Commands do not work on my remote. (eARC/ARC) Remote control. The sound is output from both the receiver and the TV. I tried the following as solutions: 1. change the batteries 2. ensure that the receiver says C.MODE.AV2, which i did. 2. Make sure the receiver on the TV is not obscured by anything. Image and sound are not output from the TV when the receiver is not turned on. Hi, Thanks for escalating. I've been trying to get the app for my Android phone for about 6 hours now. I have tried a lot of ways to reset my tv to factory setting. The remote itself works, I have tested it. How to pair the Touchpad Remote Control with the TV. There are also some STB models that are not compatible with Cable/Satellite box setup. I think it is a hardware issue. I have found apps for all the STR receivers but the 600. Follow these steps to troubleshoot a remote control that quits working or does not work properly. The remote control does not function. After my remote stopped working. Wait several minutes after doing the reboot, then try. TV Remote Not Working – How To Fix. Sony seem to think this is a software issue. The other day my baby started playing with the SONY RM-U306 remote for our SONY STR-K74OP. 0 /1024. 04/21/2018 by Suvendu Chakraborty. Of which I have no remote control for. If the AV amplifier does not work, select [AV Receiver 1 ]. No TV sound is output from the receiver. TV sound cannot be heard from the speakers connected to the receiver. It has been a month now, and my TV has been sat here not working as it should. How to setup the IR Blaster to control the TV and a set-top box during the Initial Setup process. RDS does not work (for European and Asia-Pacific models only). the only feature that works is the mike for voice control. Read I should try a factory reset, tried that and now I am stuck on the select language page, remote still not working. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. Hi my remote (RMF-TX310E) has stop working suddenly. Remote not working on Bravia kd49x8309c Hi. You should have been contacted by Sony long ago - did everything work out? Remote not working except power button. I'm open to any suggestions... Receiver is Sony DH-800 TV is Samsung UE50MU6120K (latest firmware) Infrared Remote Control not operating properly or not responding at all. Top tip - our quick recommended solution. Any advice on how to solve it? NOTE: This article is applicable for the following models - W75C, W80C, W85C, S80C, S85C, X80C, X83C, X85C, X90C, X91C, X93C, X94C, SD85, XD85, XD93 and XD94 Series. But I am not so sure. But I am not so sure. However, it just didn't accept any functions from my physical remote control. Rep: 1. The purpose is not to replace the original TV remote, but this app is handy in emergency situations (original remote is lost, empty batteries etc). I love that it can switch inputs to my chromecast by just sending something to it, so it has some early CEC goodies in there ;) In general a great living room tv that can become a game room tv later on. Do offer a troubleshooting guide for those as well feature that works is the mike for voice control AV does. Think of to fix this, switch on and off, hard and soft resets etc box. # 1 my remote stopped working on my 13m old Sony TV night! 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