This is why we will continue to implement all preventative sanitation measures, as well as adjusting our operational activities. If there is a difference of fares, it shall be covered at the moment of making the change. My experience is that Interjet CANCELLED the flight on which I had confirmed tickets, moved the flight to another day when I was not able to travel, and now is refusing to refund my money. This includes London's West End theatres and London attractions. Due to COVID-19 travel restrictions, many passengers are facing unexpected disruption to their travel plans. Interjet tickets are non-refundable. Interjet has been dogged by steep drops in business because of the coronavirus pandemic. Interjet’s flexible booking policy applies to all tickets purchased with us, including e-tickets issued with an Interjet code (837). If you’re having trouble getting a refund, here’s what to do to try and claim back your money. Interjet will allow cancelations of reservations without penalties, up to twenty-four hours after the reservation was made if the reservation was made one week or more prior to a flight’s departure. Interjet has decided to adjust its commercial flight operations to guarantee travel between Mexico’s main airports, making sure our passengers can still get to where they need to be. Passengers affected by these measures can find all information regarding our flexible cancelation and flight change policy on our website: interjet.com. The UK’s Competition and Markets Authority (CMA) asked LoveHolidays to pay out over £18m ($24m) to customers whose holidays were cancelled due to the coronavirus … The safety of our passengers and employees is our number one priority. This allows passengers to redeem an e-voucher for the total amount of their booking, valid for one year from the moment of requesting the voucher. Interjet (official legal name ABC Aerolíneas, S.A. de C.V.), also known as Interjet Airlines, is a Mexican low-cost carrier headquartered in Mexico City, and Mexico's third largest airline after Aeroméxico and Volaris.The airline operates scheduled flights to and from various destinations within Mexico, as well as to and from the Caribbean, Central America, North America, and South America. Coronavirus: Can I get a holiday refund? You can chase the company if you don’t get your refund on time. For e-tickets, tickets must be re-issued before expiry. Interjet announced on Sunday that it will suspend service on its international routes beginning on Tuesday due to border closures in response to the global Covid-19 pandemic. 'First Ryanair agreed to a refund, then it didn't' Last month, consumer group Which? Coronavirus (COVID-19): Cancellation and refund updates The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic. You will only have to pay the difference in fare if your new flight is more expensive than your original flight. Your safety is our priority. Due to the current COVID-19 pandemic that is affecting the global community, Interjet will temporarily suspend its international routes from March 24th, 2020. A warning to other travelers. Changes can be made up until 24 hours before flight departure. Your refund should be paid: It’s worth telling the company when you contact them if you need the money urgently, for example if you’ve lost your job because of coronavirus. Interjet will continue operating flights within Mexico during this contingency period. In case of change of route, there will be only an extra charge if there is a fare difference until June 30th, 2021. The online travel agent becomes the latest operator accused of dragging its heels to agree a refund timetable with the CMA. Puoi trovare le informazioni più aggiornate sulle politiche di Interjet qui: Avvisi e normative di viaggio di Interjet Make flight changes free of charge in available flights in the same route and fare until June 30th, 2021. This policy will make it easier to change your flight dates. Interjet will allow cancelations of reservations without penalties, up to twenty-four hours after the reservations was made if the reservation was made one week or more prior to a flight´s departure. LOVEHOLIDAYS is set to refund £18million to 44,000 customers who’ve had their holidays cancelled due to the coronavirus crisis. For bookings that expire before October 31st 2020, expiry will be extended until October 31st 2020. On Sunday. You have the right to a refund – or you can choose to rebook for another time. There are no restriction periods. Flights must be completed up until June 30th, 2021. 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