Add to Wish List. When it is aligned well, remove the key and re-insert it to check whether it is rotating smoothly. Your email address will not be published. If you do this well enough, the finger locking bar should be flush and one of the sides on the plate should be raised as usual. The Kwikset smartcode lock is not made to be the only lock on your front door. Place it in the tumbler holder, holding it uniformly against the spring you left on the tumbler space. Top positive review. See All Buying Options. If you have been using the kwikset for a while, it could be time for a battery change. This is a deeper approach to fixing your lock and it can also work as a re-keying process. The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. This is not a smart lock just a basic latch lock with a keypad. Using the Snapshot build, out of no where, and for reasons unknown. Arrange the fingers on the locking plate to make them even so the grooves located in their match the ones on the finger. Save my name, email, and website in this browser for the next time I comment. If programming is successful, the keypad will flash green once with one beep. Recently, I found that my door will not lock even when I tried re-keying the door. As a lawyer, I have to keep my clients documents safe at all time. AMBER - Kevo is locked and no battery change required; AMBER followed by RED - … After the battery change, I made sure to change the lock time settings to normal so that I would not exhaust the motor again. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. The next step is to repress the plastic block that is located at the back side of the finger locking plate; slide the assembly into the case and rotate it clockwise at 90 degrees. I bought kwikset because it is easy to install and offers me a form of security. I went and bought another Kwikset 888 and it worked just fine with Smartthings. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. If it does not come on or the LCD does not light up, the primary problem could be the battery. SmartCode 913 locks pdf manual download. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. eval(ez_write_tag([[580,400],'keylockguide_com-box-4','ezslot_0',106,'0','0']));In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. Recently, I just got to work and found that my lock won’t open. To slide the cylinder completely out of its case, you will need to press down with five fingers evenly. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). The most probable cause is the wrapped door. Change the biometric settings to see if it helps. 3. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. When removing the finger locking plate, ensure the fingers are inside and arranged correctly. The Status LED is the small light on the inside of the door, just above the Kevo's turnpiece. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. It will pair with Smartthings, but then just the checking status and not working. Lucky for me, I only need to rekey the locks to change the keys. The logs show that the door locks do pair, but codes sent from the app to the lock (or manually changing the lock) does nothing. I used an improvised tool I made from some hard plastic, buy you can do it easily with any thick metallic object. If you have access to the LCD, you can look for messages to see what the issue is. If it does not come on or the LCD does not light up, the primary problem could be the battery. If the clutch is disengaged, it will not function either. The Mastercode must be 4-8 digits. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. Try to confirm that the finger is not poking out of the tumbler body. This is a complete install of the Kwikset Smartcode 913. Step 1; disassembling . Sometimes, you may hear a beeping sound when you are operating the lock. Test it by pressing any key of the keypad to see if it is not working at all. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_1',104,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','1']));I bought kwikset because it is easy to install and offers me a form of security. To maintain my sense of security, I decided to find a quick solution to the problem. But it is perfect for an interior door such as storage, office, humidor, wine cellar or some other room you want to keep secure. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. The best thing about this is that you will not need a professional to follow through the process. Proceed with the Door Handing process. Enter new Mastercode. Write a review. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). by Kwikset. The bolt or key only goes half way and the motor sounds strained. How are ratings calculated? Save my name, email, and website in this browser for the next time I comment. Do not taper with the spring that is behind the finger locking plate. The door handing process was not executed during installation. Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Thanks! I figured that out when I first replace the batteries. Hey All, I have two kwikset locks - one is a 914 and the other is a 916. Press the programme button while pulling them out. To avoid this, do not wake up the lock system when you do not need it. Disassembling the lock is the first step you should take. What do you do when your kwikset smartkey lock will not turn? This may wear the batteries sooner than they should and you will end up spending more money than you should … Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. At this point, you will see a channel groove on both the finger locking plate and finger. It’s as though the door locks are not communicating with the SmartThings Hub. If you lack the access, swipe you fingers on the screen slowly and make sure the two working lights are one before you do this. The side locking technique of the kwikset smartkey offers an improved security that protects you against any lock bumping. Kwikset Locks battery life warning. It is not enabled by default. Remember, some battery types may wear out too fast. You should verify the batteries are good and have been installed correctly by taking them out. After this experience, I still maintain my respect for this lock. 4.0 out of 5 stars First one was defective - How to tell. Again, the light switches have not had any problems pairing / unpairing with the SmartThings Hub – only these door locks. Start by disassembling the lock, it is easy and won’t take a lot of your time. Change your lock time to normal t avoid battery depletion. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … Before anything, you should have a safe place where you can store the parts to avoid losing them. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. I am not a professional at this so it took me a while to figure out what problems I must have been facing. You can check out the u channel located inside the tumbler case to make a good estimate. Kwikset SmartCode. references. Reviewed in the United States on October 5, 2013. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. It is easy and not time consuming. Keep door open. Correcting this issue is simple; you can check the settings for the deadbolt directions. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. 2. Align your case and the tumbler body back to place and return the u retaining clip to secure it. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. Note that you should still be holding everything tightly to keep them in place. Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. Possible Reason 2: If the batteries are low, the red light flashes three times and also beeps without locking. Your email address will not be published. I did not realise how common this problem was until I heard a few people complain about it. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Best Kwikset Smartcode Keypad Not Working of 2020 - Review and Buying Guide # Product Name Image; 1: Kwikset - Kevo 99250-202 Kevo 2nd Gen Bluetooth Touch-to-Open Smart Keyless Entry Electronic Deadbolt Door Lock Featuring SmartKey Security, Satin Nickel. Change them to match your installations and ensure you do not have a hard time using it. If your tumbler has not inserted perfectly, the problem might be that the finger locking bar was not flush. Ultimately I would love for ST to alert me when battery levels reach a certain level. What do you do when your kwikset smartkey lock will not turn? If the lock time settings are other than normal, they will string the motor and increase battery usage. Press Checkmark symbol once. See all 564 positive reviews › Kevin Osborn. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. While you are still holding these parts, you can now add the check ball. Insert your key into the tumbler body while you are still grasping on the tumbler and locking the plate tightly on the spring. As it turns out, I had two solutions to my problem. Use a different registered finger to see if it works. After removing the lock from the key shaft, you can proceed to remove the clip (u retaining) from the case and body. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Devices & Integrations. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. Once you are done, replace your locking plate using the aligned fingers and its u channel. Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze. This will actually place the tumbler into a perfect re-keying position. Ensure you do this along its length. Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. The hole in the door is misaligned. Since I have different clients, I tend to give out the key to many individuals and sometimes I end up not getting the key back. I have been using the kwikset since I got it and I did not realise it needed a battery change for a while. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. 1. Color Name: Venetian Bronze Change. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, aligned well, remove the key and re-insert, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. View and Download Kwikset SmartCode 913 installation and user manual online. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. This is more common in newly purchased kwikset smartkey. When the keypad does not light up. Hi, this is Brandon and Nellie. Check out this article for information on what to do when your kwikset smartkey stops working. This will blink a different color of light, depending on the status of the Kevo, and can also be turned off. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. How to delete all user codes on your Kwikset SmartCode lock? Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. And found that my lock won ’ t work solutions to my problem your next attempt will actually place tumbler. It will pair with Smartthings, but then just the checking status and not at... 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